Last Updated: 05 January 2026
1) About Us
This Privacy Policy outlines how Brenzuo Jacket (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase on Brenzuo (https://brenzuo.com/) or interact with us in other ways.
Contact Information:
Email: hello@brenzuo.com
Phone: +12067761053
Business Address: 5904 Baymeadows Ln APT 1603 Arlington, TX 76017
2) Information We Collect
We may collect the following types of information:
A. Information You Provide
- Contact & Identity Details: Your name, email, phone number, and billing/shipping address.
- Account Information: Username, password (hashed), and preferences.
- Order & Transaction Information: Items viewed or added to the cart, purchase history, returns, exchanges, and cancellations.
- Customer Support Messages: Information shared when you reach out to us for support.
B. Payment Information
Payments are processed by third-party processors (like Stripe/PayPal). We do not store complete card details (card numbers/CVV) on our servers.
C. Automatically Collected Data
- Device & Usage Information: Includes your IP address, browser type, device identifiers, and operating system.
- Behavioral Data: Pages visited, time spent on the site, and clicks, including referring and exit pages.
- Cookies: We use cookies and similar technologies to enhance your experience (refer to Section 6 for more).
3) Sources of Information
We collect data from the following sources:
- Directly from You: When you make a purchase, create an account, or contact customer support.
- Automatically: Through cookies and analytics tools when using the site.
- Service Providers: Including our ecommerce platform, payment processors, and shipping partners.
4) How We Use Your Information
Your personal data helps us:
- Process your orders, payments, and shipments.
- Provide customer service and process returns/exchanges.
- Manage your account and preferences.
- Send order updates such as shipping and support responses.
- Enhance our website, products, and overall user experience.
- Prevent fraud and protect your account and payments.
- Comply with legal requirements and enforce our terms.
- Send marketing communications (where allowed) and show relevant ads (as described in Section 7).
5) Sharing Your Information
We may share your data with:
- Ecommerce Platforms & Processors: For store operations (e.g., WordPress and app integrations).
- Payment Processors: For transaction processing.
- Shipping Partners: To ensure timely delivery of your order.
- Analytics Providers: To monitor site performance (refer to Section 6).
- Advertising Partners: For ad performance and personalized advertising (see Section 7).
- Legal & Compliance: If required by law or to protect safety and rights.
- Business Transfers: During mergers, acquisitions, or restructuring.
We do not sell your personal information in the traditional sense. (Refer to Section 9 for specific definitions in your jurisdiction).
6) Cookies, Analytics & Google Data Usage
We use cookies and similar technologies to enhance our site functionality and analyze visitor interactions. Services like Google Analytics may use cookies to gather data regarding your use of our website.
Google Disclosure: Google requires us to disclose its data collection practices. You can review their explanation of how it handles data for sites/apps using their services.
Cookie Management:
You can manage your cookie preferences directly through your browser settings (to block or delete cookies) or use any preferences tool available on the site.
7) Advertising, Remarketing & Personalized Ads
We may collaborate with advertising partners like Google to display ads tailored to your interests and track their performance. This includes remarketing efforts to show ads to users who have previously visited our site.
Your Ad Preferences:
- Opt-out of personalized ads using Google’s ad controls (My Ad Center / Ads Settings).
- You may also opt-out of some third-party ads using tools from the Network Advertising Initiative.
8) Data Security
We take reasonable precautions to protect your personal information with administrative, technical, and physical safeguards. However, no online system can guarantee 100% security. Please avoid sharing sensitive data through unsecured channels.
9) Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Request a copy of your information (data portability).
- Object to or restrict certain types of data processing.
- Withdraw consent where data processing is based on your consent.
- Unsubscribe from marketing emails using the provided link in our emails.
We may need to verify your identity before processing specific requests.
10) Data Retention
We retain personal data only as long as necessary for:
- Order fulfillment and customer service.
- Legal, tax, and compliance purposes.
- Fraud prevention and dispute resolution.
11) International Data Transfers
Your information may be stored or processed outside your country, including in locations where our service providers operate.
12) Children’s Privacy
Our services are not designed for children under the legal age, and we do not knowingly collect personal information from children.
13) Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before sharing any personal information.
14) Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated “Last Updated” date.